Frequently Asked Questions | Fort Worth, Texas
If I need service the same day, do you charge extra?
Same day service comes at no additional charge-- Emergency service, such as a call in the middle of the night may or may not warrant additional fees, depending.
Do you recommend a bunch of stuff I don't need when you come out?
We don't do that-- Sometimes people think we do, but we're really looking out for your best interest. Here are two examples of a situation like this:
- If you're having a spring replaced, we recommend doing them in pairs since they break around the same time, and you'll save money on repairs by doing them both together.
- If we notice something that could lead to a major issue down the road, we'll recommend fixing it while it's still a simple, relatively cheaper repair.
How do I know I'm making the right choice with you?
All of our technicians are expertly trained, knowledgeable, and professional; they always do the job right the first time. On top of that, we also offer our patented* satisfaction guarantee on all services performed-- This is a way we can ensure that our customers are getting the best every time!
* It's not really patented.